Notification Settings: Configure

Take Control of Platform Alerts How to Enable and Disable Email In-App Push and SMS Notifications

Platform notification settings allow you to enable or disable specific alerts. However, to customise the content of these notifications, you'll need to go to the notification templates area. This guide explains how to toggle specific platform notifications on and off.

Step One

Hover over the Comms section of the left-hand sidebar, then navigate to: Configuration ➡️Notification Settings

Step Two

Click on the arrows next to each notification type: Email, In App, Push, SMS to expand the list of available notifications.

Step Three

Use the toggle to toggle to disable/enable the notifications.

Email - these are notifications that are sent out as an email to the user. Notifications can be switched on an off using the toggle switch.

In App - appear in the app as a notification when certain events occur.

Push - notifications appear on the mobile or web browser. Push Notifications for Progressive Web Apps are not supported on iOS.

SMS - notifications are sent to mobile phones over text message SMS and should be used only for urgent or important items.