Comms and Culture

Comms & Culture - Default Feed Specification

 v.1.19.0

In manage mode in the communications module a user can create content to be displayed in their users' default feed or main news feed. Content can be created via the content wizard which takes the user through the content types or through a single page form. There is common functionality when creating all content types and most content types follow the same format of a blog style article with additions and differences when displayed to the user in Myself Mode.

In Manage Mode

Create Content via the Content Section

1. Default functionality for all content types when created

  1. Notifications can be specified to be sent to the end users when the content is published. See Common Feature on Platform
  2. Specify who receives the new content. This determines who will be notified and who will be able to see the content in their default feed. 
    1. Everyone
    2. Choice -  @ auto built list
      1. People
      2. Groups
      3. Departments
      4. Sites
  3. Feedback. Control what kind of feedback the end users can provide on the new content when it is published.
    1. Allow comments
    2. Allow Likes
  4. General Options
    1. Priority - set the priority of the content from a list of pre-configured levels
    2. Pin content. This will fix the content at the top of the end users default feed for a period of time specified in hours (0,1,2,12,24,36)
    3. Use default feed 
      1. This setting defaults to on
      2. Switching it off allows custom feeds to be used
      3. See Custom Feeds here 
  5. Publishing
    1. Now. The content will be posted immediately to the default feed
    2. Schedule
      1. Date and Time for the content to go live on the platform
    3. Publish as Someone Else
      1. Choose from all users in the system to appear as the creator and poster of the content
  6. Attach Document
    1. Attach from existing library of documents
    2. See list of attached documents
      1. Download
      2. Remove
      3. Icon document types
  7. Attach image
  8. Auto Save on content wizard 
    1. When creating content via the wizard – once you have completed the mandatory fields the article is auto saved
  9. Content preview window
    1. Mobile size preview on screen
    2. Can be hidden using the hide icon in the content wizard
    3. Show content preview as it will appear to end user

2. Content Type specific features. Each content type available in the content wizard has its own specific requirements to create the content. Several types use the common blog content type as a base, and these are shown below.

  1. Blog / Common Content features
    1. Title
    2. Topic
      1. clicking # displays a list of existing topic tag
      2. One tag can be entered by content piece
    3. Main Image
    4. Content Summary
      1. Up to 500 Characters
      2. @ mentions can be added inline to alert
        1.  individual users or groups
        2. sites
        3. departments
    5. Mention summary list is created based on the mentions int he summary
      1. Mentions can be removed by clicking the cross on the mention in the list - this removes the mention from the list and the summary content
    6. Body Content
      1. HTML style WYSIWYG editor
      2. Basic styling functionality 
        1. Text
          1. Bold, italic, underline, strikethrough, font colour and background colour, font, pre-defined heading styles
        2. Layout
          1. Alignment
        3. Links and Media
          1. pre selected text can be linked to any hyperlink
          2. Upload and display image,
          3. embed video link 
          4. remove links
          5. Add emoji ( from on screen library )
  2. Social
    1. As per Blog Type
  3. Shareable
    1. As per Blog Type
    2. Additional Settings
      1. Show published by on public content
      2. Show published date on public content
    3. Additional content
      1. Set prompts for employees to use when sharing
      2. Up to 3 prompts can be added and saved, up to 280 characters per prompt
      3. Display list of prompts
        1. Re-ordered using drag and drop in list
        2. Update
        3. Remove
  4. Survey
    1. Add a survey
      1. Choose Survey Type 
        1. eNPS
        2. Sentiment Pulse
        3. Engagement
      2. Choose Existing Survey from list of survey templates
      3. Confirm Survey Settings
        1. Question(s)
        2. Optional feedback
        3. Recurrence
        4. Report results by (Person, department, Anonymous)
        5. Expiry
      4. Create a New survey
        1. Link to Add Survey 
        2. Note :  you will have to restart new content after creating the new survey
    2. Set Content for survey
      1. Title
      2. Topic
      3. Main image
      4. Summary Content
      5. Document 
  5. Task
    1. Add a Worksheet
      1. Existing
      2. Create new  - See worksheet
    2. Approver  - choose user to approve the submitted worksheet
    3. As per Blog Type
  6. Award
    1. Choose an existing award
    2. Link to create a new award 
  7. Event
    1. Event name
    2. Event Location
    3. Event dates
      1. Start date and time
      2. End date and time
    4. As per Blog Type
  8. Poll
    1. Title
    2. Type
      1. Options Poll
        1. Create list of options
          1. Title
          2. Re-order
          3. Delete
        2. Minimum of 2 options
      2. People Poll
        1. Add people to list 
        2. Show/ hide complete list of poeple
        3. remove people from list
    3. As per Blog
  9. Custom (legacy form)
    1. Single form for all content types (excluding awards)
    2. Each content type presents its own required field in the main form along with the common settings and common content fields

 

 

In Myself Mode

Filter the feed view (see configuration in settings mode)

  1. Everything
  2. Filter feed by Direct; showing all content sent personally to me
  3. Filter by any other group created and used to post content to
  4. Filter by Head office
  5. Filter by My Department

 

Search text of any content posted in the feed

Show list of matched content pieces

Advanced Search

 

View all content added to the default feed. Each content piece in the feed has a view and actions - see the content depending on type

  1. All Content types
    1. Title
    2. Author
    3. Time since content was published
    4. Attachment icon (if content has attachment(s))
    5. see more link
      1. opens the content side panel / mobile modal window
  2. Blog
    1. In feed
      1. Title
      2. Banner image       
      3. Summary
      4. Response Status (or "be the first to respond" if no responses)
    2. See more
      1. Tags
      2. Priority label
      3. Detailed content
      4. Likes
        1. Number of likes
        2. picture from profile of user who liked
        3. Action :open list of all users who liked content
        4. Action: click like , click unlike
      5. Comments 
        1. Count of comments
        2. Action : Add comment text entry box
      6. Attachments
        1. Action :Open list of attachments
        2. Action :Download Attachment
  3. Task
    1. In Feed
      1. Task Link via task icon
    2. See more 
      1. Action: open link to task
        1. User is redirected to the tasks section of the app
        2. Task worksheet is shown in side panel
          1. Task type
          2. worksheet name
          3. date task created
          4. Link back to Task Content on feed
          5. Worksheet form. - details on worksheet section
          6. Comments - See common features
      2. Action:like, comment
        1. Like increments the like count
        2. Comments - See common features
          1. Note:  these comments are different to the task comment
  4. Shareable
    1. In feed
      1. Action: Share on Social Media
        1. Choose network to share with
          1. Linkedin
          2. Twitter
          3. Facebook
          4. Email
        2. Choose a prompt to copy to the clipboard or direct to the network
          1. Selecting a prompt copies the content to the clipboard
          2. If twitter is the chosen network the content is added to the twitter style post
          3. Chosen prompt is highlighted with a green border and a green tick
          4. Clicking Share opens the chosen network or email client
    2. See more
      1. Action: Share on Social Media (as above)
  5. Survey
    1. In feed
      1. View Survey question
      2. View Survey scale (eNPS)
      3. Action: respond (eNPS)
        1. Sliding scale
        2. Optional text question
    2. See more
      1. Tag for survey type
      2. Action : like, comment
        1. Like increments the like count
        2. Comments - See common features
          1. Note: these comments are different to the task comment
  6. Poll
    1. In feed
      1. Action: vote in poll and see results
        1. See results shows percentage per poll result
    2. See more
      1. Tags
      2. Action and view as in feed
  7. Social
    1. In Feed
      1. Photo of user who posted
      2. Name of user who posted
    2. See more
      1. Action : like, comment, photo, attachment, topic link search
  8. Event
    1. Action : Like, comment, reply (attend), download ICS
  9. Award
    1. In Feed :
      1. NEW View additional notes about the award in dropdown
      2. Award Details
      3. Award Badge
      4. Awarded by  - name of user who made the award
      5. Who liked and when
      6. Action: open additional note
      7. Action: Like
  10. Custom Content
    1. Display is as per types described above.

 

 

  1. Like content in the feed, changing the number of likes that pieces of content has received (If set by author)
  2. Can comment on Content,  if set by Author
  3. Download