Alerts: Add*

Step One

Navigate to the COMMS area of the platform in MANAGE mode, and click the ALERTS tab.

🚀 If you are using our new menu feature, hover over the Comms section of the side-bar, then navigate to:

Manage ➡️ Alerts

Select the ➕ next to Alerts and skip to step three of this guide.

Step Two

Click on the ADD button to the right-hand side of the page. This will open up the ADD ALERT pull-out drawer.

Step Three

Provide a short title to your alert, then populate the summary field to provide additional context to the alert.

Step Four

Select the priority for the alert, this will determine the colour of the banner the employee will be able to see on the feed (example below).

Step Five

Then use the notification toggle switches to decide how you would like the employees to be notified:

A preview of your notification will be displayed in the push notification and SMS notification sections. 

Step Six

Choose who should be notified of this alert under the I'LL CHOOSE button, start typing with '@' and all individuals, sites and department will appear for you to choose from.

Alternatively, you can use the EVERYONE button to send the alert to everyone within the business. Please note this will go to every active person in your organisation as soon as you press the SAVE button.

  Notifications of the alert can be directed however the actual Alert will display on all users Communications feed.