Creating an Awards Channel Enabling Peer-to-Peer Recognition in Custom Feeds
Creating an awards channel is a great way for employees to publicly assign awards to their peers. It boosts morale and lets the employees know that their efforts have been impactful.
A channel needs to sit within a custom feed. Therefore, you will need to create a custom feed prior to creating your awards channel. For further information on creating custom feeds, please refer to this guide.
Step One
Hover over the Communication section of the side-bar, then navigate to: Configuration ➡️Custom Feeds. Select the Custom Feeds title and skip to step two of this guide.
Step Two
Select the name of a Custom Feed you wish to add the awards channel to. This will open up the feed including any channels which may already be associated under the CHANNELS IN CUSTOM FEED section.
Step Three
Click the ADD button button in the CHANNELS IN CUSTOM FEED section. This will open up the ADD CHANNEL pop up where you can specify the details of your custom channel.
The title is for the name of the channel - this will be visible to users when they view the custom feed (please see example below). You can add a tag for the feed.
Step Four
After specifying a title and a tag, you'll then have some options that allow you to customise the channel. For further detailed information as to what all of the Settings toggles do, please refer to this guide.
The toggle required to allow users to assign awards the custom feed is the Allow Users To Assign Awards toggle.
Turning this on means that users will be able to assign peer-to-peer awards to other users.
Step Five
Turning on the Channel is Visible in Custom Feed toggle essentially makes the channel 'live' and allows end users to view the channel in the custom feed.
If you're not ready to publish the custom feed at this point, ensure that this toggle is enabled when you're ready to go live.
Step Six
The toggles in the notification settings will control which type of notifications a user will receive when a post is made to that channel.
When an award is assigned to an employee, the employee and their manager will receive a notification. These notifications pertain to the channel notifications, which are sent to everyone with access to the channel.
Step Seven
Choose EVERYONE, or select I'LL CHOOSE to select specific individuals, teams, departments or sites instead. In most cases, awards channels are visible to 'Everyone'.
Step Eight
Click the SAVE button in the bottom right-hand corner to save your awards channel. For information on assigning awards via a custom feed, refer to this guide in our StaffCircle University.